Umbrel

Headquarters: Remote

In this role, you will:

Support our users across all online channels (email, Discord, website chat, forums, social medias, etc)
Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues
Collaborate with engineers on our team to debug through challenging technical issues

We hope you:

Have great written communication skills
Have at least basic Linux technical skills, such as SSH, running commands in Terminal to debug with users, etc (we’ll train you with umbrelOS-specific commands)
Like talking to users and are willing to constantly do so without external encouragement
Are able to empathize with users, and genuinely care about their problems — we can’t exist without them

To apply: https://weworkremotely.com/remote-jobs/umbrel-customer-support-technical

Source ⇲
We Work Remotely: Remote jobs in design, programming, marketing and more

Umbrel: Customer Support (technical)